Refund policy

At Forge Automotive we value your business, this is why we take pride in our product quality and your shopping experience as one of our customers. Below is a summarised list of our Return/Refund Policy.

• If any items from your order arrive defective or incorrect please contact us within 3 days after you received the item through the "contact us" page or by sending us an email at forgeautomotiveaustralia@gmail.com. 

• For all complaints, evidence will be required in order to determine the best solution and whether a refund is appropriate. 

• We generally do not accept refunds for 'change of mind'. There are certain products that are eligible for a full refund so please reach out to us to confirm.   

• If the product is deemed faulty through no fault of the customer then Forge Automotive will offer a refund of the original purchase price, equivalent store credit or exchange the product at the customer's discretion - The customer will have a choice between these options.

• Items purchased during a sale or from clearance cannot be refunded.